Features

24 Hour Access to Your Accounts

 

  • Through our secured website you can access your accounts on the internet
  • Post payments and receive a fax confirmation back verifying receipt
  • Place accounts at your convenience with this new paperless system
  • View an action summary to see what has been done on your account
  • Access reports that breakdown your placements and shows our recovery percentage

 

Customized Collections Programs for Various Sensitivity Levels

 

  • Choose the program to customize our approach to meet your needs
  • This feature allows us to be as firm or sensitive to your customers as you desire

 

Superior Rates of Return

 

  • Our experience and methodology allow us to bring our clients back more money
  • We routinely beat national averages and out perform others within the local market

 

Personalized Customer Service

 

  • We make the commitment to regular face to face contacts to ensure your needs are being met
  • You have complete access to all levels of our agency from the Director of Operations to our President

 

Legal Action Pursued on a Case by Case Basis

 

  • We can pursue legal recourse through the courts on your behalf with our attorneys
  • We can file proof of claim for you on Chapter 13 Bankruptcies with attachable assets
  • Our conservative approach means we will not waste your money on court costs without a reasonable expectation of winning judgment and return of funds

 

Flexible Billing Statements Available

 

  • We can adjust how our fees are billed to you to match your accounting procedures and policies

 

Automated Transfer of Accounts

 

  • We offer several methods to input your accounts into our system. Please contact us for more information

 

Sophisticated Electronic Location Capabilities

 

  • We have access to a variety of electronic systems that allow us to search for your customers that have left the area
  • Each of our collectors are trained in the latest skip trace methodology utilizing technology and proven procedures for locating individuals

 

Educational Programs Available

 

  • As a partner we also offer training and annual seminars to help you develop a system to enhance your delinquency account returns

 

Fully Bonded and Insured

 

Member of Kansas Collectors Association in addition to American Collection Association

 

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Primary Contact
 
Midwest Service Bureau, Inc.
P.O. Box 3888
Wichita, KS 67201
 
Local: 316-263-1051
Toll Free: 800-362-0272
Fax: 316-425-0194
 
Email:

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